For Thinking About Networks this week Clay had us read “Wisdom of Crowds” by James Surowiecky. This article contains the following gem:

“James Shanteau is one of the country’s leading thinkers on the nature of expertise, and has spent a great deal of time coming up with a method for estimating just how expert someone is. Yet even he suggests that ‘experts’ decisions are seriously flawed”

Ha ha ha. This is the funniest thing I’ve read in a while. Neil Postman would have a field day with that.

However, the article does eventually redeem itself towards the end when it moves on to talking about how even a well-informed person’s decisions should be combined with those of others to reach a good final outcome.

I also read “Folksonomies – Cooperative Classification and Communication Through Shared Metadata” by Adam Mathes all about folksonomy, tagging, community catergorisation. Worth a read if you’re interested in the tagging thing, which I am, particularly in the context of putting VideoBlast together.

Finally, the great Terbo Ted the story of a Friendster addict. A must for anyone who once loved Friendster. It made me go back for the first time in months. I still think that Friendster touched on something really great – the ability to visualise your social network (or a part of it that was on Friendster) was delightful and could be useful. I love the idea of having Friendster to check into once a year or so to find out who is doing what in my friends of friends, who I see occasionally and like but will only ever keep up with on the grapevine. As an online grapevine, it is pretty cool I think.

GAs at NYU went on strike on Wednesday November 9th. We covered the strike for Earshot.

Listen to Earshot

So I read some more of the ol’ Persuasive Technology by BJ Fogg – this time chapter 8, which is all about mobile and connected devices. Fogg contends that people marry their mobile technologies. Given Clay’s nugget that the last two things people took to carrying around with them everywhere were money and keys, the most recent of those being invented in the 12th Century, I think it is useful to think of the commitment involved in taking something with you everywhere. You do it because it is something that makes sense in YOUR life.

Thus as Fogg points out, mobile technologies that seem to obey someone other than us (a phone texting us unwanted advertising) are likely to be seen as treacherous. It is hard to see a situation where mobile devices could be used to effectively market to people against their wishes. Not that that will stop people trying.

I also read the technology chapter of We Know What You Want. It’s pretty fun – there’s lots of talk about the data that’s held by online companies about their users and the ways that its used. We had a pretty weird talk in class last week where Rushkoff kept asking us whether high-tech persuasive methods were OK and didn’t want us to consider that fact that they depended on data being taken from us without our explicit knowledge or consent.

There’s a fun part at the end of the article with some descriptions of patents people have for mind-changing devices. Well it’s sort of fun, in that the idea of it is fun, but in reality the ideas and the way they’re described is quite boring. I guess bureacratic language is tiresome even when it’s describing a device for remotely monitoring and changing brain waves.

An example of a coercive hi-tech tool I think works is Flickr. I’m using coercive in the Rushkoff sense combined with Fogg’s notion of persuasive technology being used to change people’s behaviour to help them achieve their own goals, or at least get them to behave in a way they enjoy.

Fogg enumerates four theories of social influence that can change people’s behaviour, and I think most apply to Flickr.

1. Social Facilitation – to my eyes at least it seems that Flickr encourages people to take more photos and upload them more quickly. Often the photos of TNO or some ITP party are on the web before people have even had a chance to sober up. You’re looking at pictures of yourself wearing the same clothes drinking a drink you just finished before you’ve gone to bed. The fact that there are so many people with cameras, so many people with Flickr accounts and so many people prepared to look at your photos once taken is a powerful incentive to get snapping and get Flickring.

2. Social Comparison – the Flickr thing is definitely a “thing we do” at ITP. It is almost assumed that one has a Flickr account and a digital camera and as such it is something that that any benchmarking of oneself against others in the group is likely to lead to the conclusion that using Flickr is a behaviour to be adopted. I certainly feel I should adopt it, even though I find it annoying when cameras play too big a part in a party.

3 Peer Pressure – I don’t think there’s much of peer pressure associated with Flickr in the contexts I’ve seen it used, although it would certainly be possible in the right (possibly teenage) hands to use someone’s Flickr account to put pressure on them to behave/dress/express themselves according to the preferences of an in group.

4 Social Learning – Because Flickr is a social software, consistent regular use of it can bring large social rewards in terms of visibility. This is a very noticeable reward of the service and is likely to encourage others to join in.

These were my two show ideas. I think they’re pretty funny and retarded enough to be popular. My teammates only chose the one with The Rock. We’ll see how that does in the ratings.

Play Your Ex

Paris Hilton hosts the gameshow where ex couples come face to face and answer questions about their past together to win prizes

In this new gameshow ex couples answer questions like “How many times did he cheat on you?” and “Which of your friends did she fantasise about in bed?” The winner comes away with the money and the dignity. But there’s a surprise in store for the winner – what will they choose if their prize involves spending time with the loser? What if the prize is a trip of a lifetime to Brazil, but they have to go together?

Dummy

The Rock plays a tough-guy ventriloquist with a monkey puppet that helps him to solve crimes and get the bad guys.

Stage meets street as the NYPD seek out the help of a crime fighter with a difference – he goes nowhere without his dummy. Spinoza is a ventriloquist and investigator whose secret powers come from his monkey puppet Clarence. With Clarence’s brains and Spinoza’s brute strength the evil wrongdoers are in trouble.

I just read the section of Solove’s The Digital Person about the records that the US government holds on its citizens and the privacy problems that arise from the fact that so many of them are public.

Of course the meaning of “public” changes when rather than seek out a particular piece of information from a government office you need only go to the Internet and a do a search that will turn up lots of aggregated data on a particular person. This allows for easy speculative searching. It also violates the principles established by the courts that data is publicly available where it is not just sought for idle curiosity or to cause scandal.

Also check out my favourites the Electronic Frontier Foundation’s article Is Your Printer Spying on You?. They have lists of what printers do and don’t print tracking dots.

I also read a New York Times article called “As Surveillance Cameras Peer, Some Wonder if They Also Pry” by David M. Halbfinger. This is from 1998, and discusses the proliferation of security, traffic, and weather cameras and the lack of control over how they were used or where they were placed.

I’ve noticed that people here seem to think of London as the example of the terrible things that happen if you allow security cameras everywhere. It’s kind of interesting, because it doesn’t seem as contentious there as here. Though you do hear people speaking against surveillance cameras in the UK from time to time.

I’m working on a project with some others at ITP, it’s a platform for showing and talking about video and other time-based media. The idea is to start what we hope will be an ongoing conversation about and using video, photos, pictures, text, animations, interactive applets.

We’re going to do curated shows too – the first is about Video Poem. It’s to be short 30-second pieces, done with either an in-camera edit or made on a small pocket-sized camera.

The call for submission and very silly promo video is here: http://videoblast.itp.tsoa.nyu.edu/

This is the video I made for Video for New Media. It’s about choices and advertising and eating cake.

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“Social Capital” – Mark K. Smith
I hate the phrase Social Capital – it’s like Human Capital. I remember Padraig Cullinane refusing to call his EU Presidency Conference “Human Capital” rather than Human Resources back in the Enterprise, Trade and Employment days. I’m with him, even more so with Social Capital – reducing the goodwill that exists between humans to some kind of financial transaction doesn’t help with understanding altruism or people in social contexts any better, but forces it into an inappropriate metaphor.

It’s a very scientistic, bean-counting worldview that comes up with that kind of phrase. To be fair, this article isn’t wholly supportive of the phrase, but uses it due to it’s being the current term. That makes sense in many ways, but when a phrase is so offensive instructively, aesthetically, and morally I think it should be put to rest. Also there are some classic examples of the bleeding obvious in this article.

“Science” has discovered that people like it when other people are nice to them. Who’d've thunk it?

“Lessons from Lucasfilm’s Habitat” – Morningstar, Chip and Randall Farmer
This article totally rules. It’s all about these guys who made a cyberspace environment in the 80s using Commodore 64s and some proprietary pre-Internet network. They built this world where people could basically do whatever they want. They realised that the thing that made “cyberspace” was the social connections, not the technology. The quality of the experience is about human interaction, not interaction with computer graphics. Fantastic.

“Autistic Social Software” – danah boyd
Somebody told me this article was lame, but I have to disagree with them. I think Boyd makes a good argument – too much of social software and Internet applications in general is skewed towards the early adopting, continuous partial attention jockeying, neophile, technogeek.

A mode of behaviour and system of values has developed and is accelerating that doesn’t allow for anything to settle, or be built upon, or find its niche, but is a constant search for the next new thing to replace the previous new thing which wasn’t even finished, or useful in any way, in the first place. I can’t see any room for genuine value, real human connection, or life-enhancing technology in a world where it only matters that something is new and exciting and not whether the idea has any substance to it or is worth exploring.

I think she’s right that a society or culture that glorifies newness, lack of attention, constant rapid change, and finding things first is an impoverished one. What are we looking for? How should we connect to one another? What technologies will help us do it right?

Last week on Earshot I spoke to Mark Crispin Miller about his new book Fooled Again: How the Right stole the 2004 election and why they’ll steall the next one too (unless we stop them)

It arrived late at the station so I’ve only started reading it in the last few day. It’s really interesting, and beautifully written.

Listen to Earshot

I read the start of Media Virus by Rushkoff. It’s very excited about the possibilities of media viruses.

To me it’s a little troubling because a culture based on viruses spreading information is likely to be sensationalistic. I can’t see a lot to be optimistic about in a world where being the next big thing to hit on the Internet is the best way of spreading your message. Worship of the new and of fads is the basis of consumerism: viruses are as likely to be used against us as in our favour. Still, understanding the ways the Internet and broadcast media work together to create short-lived hype for something is useful in terms of both guarding yourself against it and using it to your advantage where you can.

Some activist/artist organisations are doing some interesting virus/guerilla work:

Moveon.org – run grassroots political campaigns, mostly though letter writing or petitions or calling of elected representatives. No good to me as a non-citizen, but a nice mix of the old methods of registering opinions with politicians and new ways of using the Internet to organise.

RtMark – these guys are really funny. They suggest artistic and activist projects for people to do and have spoof enterprise software and put trademarks on everything.

The Thing – I used to spend a lot of time reading stuff on Thing a couple of years ago. I saw Ricardo Dominguez, who is one of the editors of the magazine part of the site, speak at MediaLab Europe before it went tits up. The site is based around activist art and humorous resistance to mainstream culture. It’s pretty cool, if a bit incomprehensible at times.

eToy – a bunch of artist/activists from Austria who act as though they are a corporation. They got in a fight with eToys.com

This fight is documented in InfoWars, a documentary about various fights against mainstream culture and politics by various satirists, smart arses and pranksters. There’s a great bit when some guy goes to a conference he was invited to by people who thought he was from the WTO. Funny and though provoking.

Idea Virus by Seth Godin – this is a loathesome article based entirely on what happens in the world about how to use the Internet to market your ideas or yourself. To me this is really what Viral Media is = viral marketing. A standard trick in the bag of most ITP students trying to get their stuff out there when they’ve finished. I’ve no beef with people who do this, but I can still wish things worked a little differently.

Cluetrain Manifesto – despite sean’s misgivings of this being a bit early-Internet idealistic I found it delightful. A lot of the ideas from the dotcom boom days were great – treat your workers well, realise they know their job better than you do, etc. are sound. From my work with the Forum on the Workplace of the Future I know that the whole knowledge workers schtick is very cool in government policy in several countries around the world. A lot of is just lip service that won’t change anything, but the basic thesis makes sense – people who work for companies are intelligent and trustworthy and you get most out of them if you treat them like aduls. Bottom liners don’t care for this logic though – all McKinsey and “if it can be counted it can be managed”. Barf.

I read some more of The Tipping Point, this time the introduction and a case study. Both things were about shoes becoming really fashionable: Hush Puppies taking the US by storm from the hipsters in the East Village, which came as a surprise to the company; Airwalks going from cult skater shoe to high street brand with the help of Advertising firm Lambesis who used the credibility of the “early adopting” skater hipster crowd to make the shoes popular. Silly Airwalk didn’t bother to keep their cool customers happy. I had a pair of Airwalks in 2000 or so – I guess I must have been the last person on earth to follow that trend.

FINAL PROJECT:
Amit, David, Sean and I are working together on our final project.

I’m just trying to put something down about our project that we can be thinking about/develop/dismiss as stupid.

The only name I can think of so far is Scaffold. I like it because it sounds cool and also because it sounds like a supporting structure or something you put in place to build something bigger or make something stronger. I’m not attached to it though, but it might give us a place to start thinking of a name since we seem to agree it’s important.

WHAT?
We’re going to make a website/organisation that rates companies based on their coercive techniques and privacy policies/invasions.

WHY?
We feel that the Internet is becoming unsafe and unhealthy for regular people because companies looking to make a profit are behaving in ways that are detrimental to, or at best careless of, the interests of their customers.

Unfair and coercive marketing practises are practised so commonly that it is difficult for an ordinary Internet user to seek out companies that offer alternatives. We want to make it easier for people to choose companies that treat them fairly, and also let people know about the ways they are being manipulated and mistreated by the people they spend their money with.

HOW?
We are going to draw up a list of unacceptable practises and a wish list of desired practises and figure out a rating scheme.

We also need to figure out how to allow website/companies to let people know they have been approved in a way that will not be easily faked.

We are also going to get in touch with EFF and see if we can find a lawyer to help us draft a standard rights-based privacy policy that companies could sign up to, so that people using their site could know what they were signing up to.

PERSUASION

We need to figure out how we’re going to let people know about what we’re doing as this is something that works only if a number of people are on board. I guess word of mouth is ideal. What kinds of persuasive practises are we cool with? We need to think about this, because how we comport ourselves will be important in establishing our credibility and whether this thing is worth anything at all.

We should approach some companies to sign up. Which ones? I guess we need to know what we’re looking for first.

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